Returning Online Orders
Start your return request online or visit your nearest Eddie Bauer store.
Enter your order number, email address, and zip code (billing or shipping) on this screen to Start a Return.
Free Returns On Any Order
If your merchandise does qualify for a free return, the Refund Summary on the website may reference a Shipping Cost of -$7.00, however the fee will not be deducted when your return is received and processed.